40 Charter Square, Sheffield S1 1BA, United Kingdom
View Distance to Universities
Property ID: S00013482
Excellent
101
reviews
4.6
The room is fully equipped, the apartment service is also very efficient, the surrounding environment is quiet, easy to travel, close to the city center
ZHOU**
Good, front desk service attitude is good, lighting is good, vision is good, housekeeping is good
BA**
Very good stay will experience again
XIAO**
Indoor light, suitable for reading, spacious room, completely suitable for living use
YU**
Very good, especially the daily breakfast and biweekly cleaning.
XU**
Yes, the living environment is very good!
ZHANG**
Great, nice environment, quiet and comfortable
LYU**
The apartment facilities are very good, and the cleaning is very good.
DONG**
Good ah ah ah ah ah ah ah ah ah ah ah ah
PENG**
Foreign land has always been the first platform for our foreign reservation. Customer service is professional and all links are handled very well.
XIAO**
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Basic Info
Exclusive Listing · Exclusive Offer
Student Accommodation
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No Service Fee
VR Viewing
Floor Plan
No DepositNo Landlord Gift Fee
No Service Fee
AY '25 Booking
Parcels collect
Free shuttle bus
Bills included
Breakfast included
Walk to school
Near supermarket
Near park
284 Beds
Highest Floor 15
Built in 2015
Vita Student Telephone House is a student accommodation in Sheffield. Located in Charter Square, S1 1BA, Vita Student Telephone House, Sheffield is just a 9-minute walk from the University of Sheffield and a 5-minute walk from Sheffield Hallam University. Except for the features of bills-inclusive, well-furnished and general amenities, Vita Student Sheffield, formerly Telephone House, is an all-in luxury student accommodation, offering students free breakfast during weekdays, around-the-clock coffee and tea, an in-door room cleaning service twice a month, and a private sports course every weekend. What's more, Telephone House Vita Student Accommodation also offers a free shuttle bus to students who commute to the University of Sheffield Management School and Diamond Library.
Features:
Vita Student Telephone House offers six room types to match the different needs and budgets of students, including 2-bed/3-bed shared apartments and studios. The single comfort studios have a lot of space, en-suite bathrooms, fully fitted kitchens, single comfortable queen-size beds and a combination of solid wood furniture. Students can choose from various layouts and styles to suit their needs. Besides catering to disabled students' lifestyles, there are accessible rooms designed following universal design principles with more disabled-user-friendly amenities, such as support rails, wet room, accessible loo, etc., at Telephone House Vita. The following are the highlights features of the accommodation:
Fee: All communal charges such as electricity, water and heating, WIFI and cable TV are included in the rent at no extra cost.
Free shuttle bus: For students commuting to the University of Sheffield Management School and Diamond Library, Vita Student Telephone House provides a free shuttle bus service.
General: Each room in Vita Student Telephone House is equipped with an LCD wall-mounted TV offering a wide range of channels for your use and a telephone with direct dialling to an outside line.
Security & Services: Vita Student Telephone House has 24/7 secure access, night security, a management and maintenance team, and an inbound parcel delivery service.
Community amenities: The flats also offer a large internal courtyard for socialising and entertaining. There is a gym, laundry and function room for students to use. A complimentary buffet breakfast is served on weekdays for a five-star experience!
Location and What's Hot?
Vita Student Telephone House is located in a busy area. Many restaurants, bars, cafes, and top attractions are located nearby.
Eating & Drinking: Ecclesall Road, famed for its food scene, is a culinary paradise where quaint bistros coexist with world cuisine diners and retro-themed cafes.
Nightlife: When you want to have a drink, head to 'The Botanist' please, just within walking distance from Vita Student Telephone House Sheffield.
Shopping: For the fashion-forward, 'The Style Canteen' boutique and The Cutting Room are 2 suitable choices.
Studying: For the study, Sheffield Hallam University stands within walking distance from Vita Student Telephone House, providing an unparalleled student life experience for students. The city's Central Library is another academic hotspot, offering academic resources and books to students.
Recreation: For entertainment, the vibrant Leadmill venue is nearby.
Transport:
Vita Student Telephone House is nestled in Sheffield city centre, with well-connected traffic lines. Plenty of tube stations and bus stations are located nearby.
Studying: In terms of studying, the University of Sheffield (a 14-minute walk) and Sheffield Hallam University (a 7-minute walk) are both within easy reach.
Recreation: For entertainment, the residents could come to Sheffield's iconic Crucible Theatre, a 10-minute walk away from Vita Student Telephone House. Moreover, a 15-minute walk will lead you to the Showroom Cinema, the UK's largest independent cinema, perfect for film buffs.
Security & Services:
Telephone House, Vita Student Sheffield student accommodation, has 24/7 secure access and night security and a management and maintenance team to help you efficiently resolve equipment issues. Plus, an inbound parcel delivery service is also available, and regular social events are organised, ensuring students have a safe, comfortable and delightful life at Vita Student Telephone House.
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4.6
101 reviews
Amazing facilities · 35
Super-fast internet · 29
Amazing area · 29
Great customer service · 33
ZHOU**
5.0
13 Jan 2025 14:30
The room is fully equipped, the apartment service is also very efficient, the surrounding environment is quiet, easy to travel, close to the city center
The room is fully equipped, the apartment service is also very efficient, the surrounding environment is quiet, easy to travel, close to the city center
View more
BA**
5.0
13 Jan 2025 10:40
Good, front desk service attitude is good, lighting is good, vision is good, housekeeping is good
Good, front desk service attitude is good, lighting is good, vision is good, housekeeping is good
Telephone House, Vita Student Sheffield student accommodation supports account login and offers payment options through the TransferMate platform or bank wire transfer.
1. Payment via TransferMate:
Please log into your apartment personal account, then select 'Pay Now' on the Booking interface to be redirected to the TransferMate payment page. Fill in the relevant information and complete the payment. Please note that this payment method involves you paying TransferMate, and once they receive the funds from the student, they will then pay VITA STUDENT. Therefore, the expected processing time for payments is about 3-5 business days. Please be aware that if there are public holidays in either China or the UK, this time may be extended.
2. Payment via bank transfer:
Vita currently accepts bank transfers, either from China or UK bank accounts. UK bank transfers typically take about 1 week for updates, while transfers from China usually take about 1-2 weeks. Please note that VITA does not have a bank account in China; we only have a UK company account. Please use VITA's official account for bank transfers and strictly follow the information provided by VITA. Do not trust information provided by any third-party sources.
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How much is the deposit of Vita Student Sheffield?
Students for the 2025/26 academic year do not need to pay a deposit; they only need to pay a reservation fee and rent.
What is the Advance License Fee Payment when I book Vita Student Telephone House?
Vita Student Telephone House student accommodation requires a deposit of two weeks' rent when booking an apartment, which will be deducted from the total rent amount. Payment can be made by credit card or bank transfer.
How to pay for Vita Student Telephone House?
Telephone House, Vita Student Sheffield student accommodation supports account login and offers payment options through the TransferMate platform or bank wire transfer.
1. Payment via TransferMate:
Please log into your apartment personal account, then select 'Pay Now' on the Booking interface to be redirected to the TransferMate payment page. Fill in the relevant information and complete the payment. Please note that this payment method involves you paying TransferMate, and once they receive the funds from the student, they will then pay VITA STUDENT. Therefore, the expected processing time for payments is about 3-5 business days. Please be aware that if there are public holidays in either China or the UK, this time may be extended.
2. Payment via bank transfer:
Vita currently accepts bank transfers, either from China or UK bank accounts. UK bank transfers typically take about 1 week for updates, while transfers from China usually take about 1-2 weeks. Please note that VITA does not have a bank account in China; we only have a UK company account. Please use VITA's official account for bank transfers and strictly follow the information provided by VITA. Do not trust information provided by any third-party sources.
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How much is the deposit of Vita Student Sheffield?
Students for the 2025/26 academic year do not need to pay a deposit; they only need to pay a reservation fee and rent.
What is the Advance License Fee Payment when I book Vita Student Telephone House?
Vita Student Telephone House student accommodation requires a deposit of two weeks' rent when booking an apartment, which will be deducted from the total rent amount. Payment can be made by credit card or bank transfer.
Will Vita Student Telephone House Sheffield offer free parking?
You will find Vita Student Telephone House is located in the city centre, close to the university, and public transportation is very convenient. At the same time, the developers took into account the environmental impact of cars when constructing the apartment buildings. Therefore, due to the location and transportation advantages, none of the apartments have parking lots. Furthermore, in certain residential areas of the apartments (such as Exeter), parking is prohibited within 1.5 kilometers of the dormitory area.
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Can couples stay here?
Vita Student Sheffield - Telephone House welcomes couples, but the price will vary slightly. Currently, there is an additional 20% charge for double occupancy.
When is the rent payment deadline for Vita Student Sheffield?
Log in to the student portal of the apartment and check your payment plan on the booking page. Additionally, the apartment will provide a contract with annotations, and after your booking is successfully completed, the apartment will send a copy of the contract to your email, so make sure to keep it safe!
Can I smoke in the room?
No, smoking is strictly prohibited inside the apartment as per the rental agreement. Each apartment has designated smoking areas, so please smoke there.
Can someone help me pick up the door card?
No, for safety reasons, you can only pick up your access card yourself.
Who should I turn to if there's a problem with the network?
You can contact the staff in the apartment and fill out a maintenance request, or you can reach out to the apartment's network service provider, Ask4. The technical support phone number for Ask4 is (UK phone) 0114 303 3232. They have specially trained staff who can quickly resolve network issues.
Can I keep pets inside the apartment?
No, pets are not allowed in the apartment.
Can I smoke inside the room?
For safety reasons, smoking is prohibited in the apartment, and there are smoke detectors installed. If you need to smoke, please ask the apartment front desk for the designated smoking area.
Can I move into the room early?
This depends on your room reservation usage. You can send an email in English to the apartment management team at CustomerEngagement@vitastudent.com.
When can I check in?
You can check in as soon as the contract starts. If you arrive at the apartment outside of working hours, it's best to inform the apartment in advance so they can arrange the check-in.
What is a guarantor?
A guarantor is someone who is over 18 years old, can share the financial responsibility of renting with you, and can pay the rent on your behalf if you are unable to do so for any reason. If you choose to pay the rent in two or four installments when booking, a guarantor is required. They must agree to be your guarantor and sign the rental documents. The apartment management has the right to collect any unpaid rent from the guarantor, so it's essential to ensure that your guarantor understands their obligations.
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What is the Advance License Fee Payment that I paid when making the reservation?
When booking an apartment, a deposit of 2 weeks' rent is required, which will be deducted from the total rent. Payment can be made via credit card, debit card, or bank transfer.
What should I do if something in my room is broken or malfunctioning?
You can easily report issues from the comfort of your room using the apartment's mobile app! Just fill out the repair request form and add a picture, and the on-site maintenance manager will respond as soon as possible. Alternatively, you can go down to the front desk and talk to the customer service team about the issue, and they will be happy to help.
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Where can I do laundry?
Vita Student Telephone House offers laundry rooms equipped with washing machines and dryers. The cost for each wash is approximately £3, and the cost for each dry is around £2. You can use the apartment's mobile app to check if your clothes are done and to see when the machines are available! The laundry rooms are open 24 hours a day.
How do I receive my access card?
After completing the check-in process at the front desk, you can collect your key card from the apartment front desk.
Do I need to pay property tax?
If you are a qualifying full-time student, you will be exempt from paying property tax. You must provide the apartment with proof that you are a full-time student.
What should I do to request a repair?
1. Report maintenance issues through the apartment app.
2. Report maintenance issues at the apartment front desk.
What fees do I need to pay?
All utilities, 250 Mbps broadband and wireless internet, and all personal property insurance are included in the rent. Breakfast is also included in the weekly rent from Monday to Friday.
What kind of people can be guarantors?
Anyone over the age of 18, residing in any part of the world, and not living in a Vita student residence can act as a guarantor for students who choose to pay rent in installments.
What should I do if I lose something during my stay?
The apartment front desk is open 24 hours, and there are security personnel. The common areas are monitored by surveillance cameras. If a student experiences any loss during their stay, they can contact the front desk for assistance in checking the footage, and if necessary, the police can be notified to resolve the issue.
Do I need to provide a guarantor if I want to pay my rent in installments?
Currently it is not needed. If you choose to pay in 2 installments, there is an additional 2% rent fee. If you choose to pay in 4 installments, there is an additional 3% rent fee.
The online system is asking me to "make a payment immediately." What does this mean?
Don't worry. By clicking "Pay Now," you are only submitting your details to the secure payment gateway of the card processing center. Payment will only be made on the specified date, and the full amount will not be charged on the scheduled day.
How can I get to know other students in my apartment?
You may want to find people to live with or get to know other students in your apartment building; you can seek help on the apartment's Facebook page.
Can I send my luggage in advance?
It is not recommended to send packages in advance for the apartment, as the delivery room has limited space and there is a risk of lost luggage.
Is there a fee to use the gym?
Tenants can use for free.
What time is breakfast served by Vita Student Sheffield?
Free breakfast will be provided for you from 7 to 10 AM on weekdays.
Will we be notified in advance for the entrance cleaning?