Don Gratton House

退订政策
如果您希望取消您的协议：

租赁开始前45天（含）
在此期间，您可以随时取消，但会收取合理的管理费。

在租赁开始前的最后45天内，只有找到合适的替代租户，您才能取消本协议。你可以自己找一个合适的替代租户，或者我们可以为你找一个。然而，如果它留给我们，我们只有在所有其他房间都出租后才会这样做。无论哪种情况，都将收取合理的行政费用。

注意：如果没有找到替代租户，即使您没有搬入该物业，您也将负责全额支付租金。
合同生效后45天内

在特殊情况下，我们只能在合同开始日期前的最后45天内取消您与我们的合同。了解更多关于我们的合同发布流程的信息。

取消/退款
如果你想取消本协议，你应该尽快通知我们。应向您的现场团队提出书面取消/退款请求。退款通常在14个工作日内处理。

再次预订
如果您在我们之前的住宿中有任何未付费用，我们可能会撤回住宿报价或取消合同。

Cancellation Policy
If you wish to cancel your agreement:

Up to and including 45 days before the start of your tenancy
You can cancel at any time during this period, but there will be a reasonable administration charge.

During the last 45 days before the start of your tenancy – you will only be able to cancel this agreement if a suitable replacement tenant is found to take your place. Either you can find a suitable replacement tenant yourself, or we can find one for you. However if it is left to us, we will only do this after all our other rooms have been let. In either case there will be a reasonable administration charge.

Note: If no replacement tenant is found, you will be responsible for payment of the rent in full, even if you do not move in to the property.

Within 45 days of your contract start date
We will only be able to cancel your contract with us within the last 45 days before the contract start date in an exceptional circumstance. Find out more about our Contract Release process.

Cancellation / Refunds
If you wish to cancel this agreement, you should let us know as soon as possible. Written cancellation / refund requests should be made to your on-site team. Refunds are normally processed within 14 working days.

Rebookers
We may withdraw an offer of accommodation or cancel a contract if you have any outstanding fees from a previous stay with us.